Sales and Return Agreement
ARTICLE 1 - PARTIES
- SELLER: Flowers in Antalya Address: Cullinan Belek Golf Kadriye / Antalya Phone: 0242 349 30 30 GSM: +90533 662 22 41 Web: www.flowersinantalya.com E-mail: info@flowersinantalya.com
- CUSTOMER: It is specified in the invoice information.
ARTICLE 2 - SUBJECT OF THE CONTRACT:
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the goods/services whose specifications are mentioned in the agreement and whose sales price is also specified, which the Buyer has ordered through the electronic environment from the website www.flowersinantalya.com of the Seller. The Buyer accepts and declares that he/she is knowledgeable about the basic characteristics of the goods/services subject to the sale, sales price, payment method, delivery conditions, etc., all preliminary information about the goods/services subject to the sale, and the right of “withdrawal,” confirmed this preliminary information in electronic environment and then ordered the goods/services in accordance with the provisions of this agreement. The preliminary information and invoice on the payment page on www.flowersinantalya.com site are integral parts of this agreement.
ARTICLE 3 - DECLARATIONS AND COMMITMENTS OF THE SELLER:
The seller is responsible for delivering the subject of the contract, which is solid, complete, in accordance with the specified qualifications in the order, and, if any, with warranty documents and usage instructions. If the goods/services subject to the contract are to be delivered to a person/organization other than the buyer, the seller cannot be held responsible for the refusal of the person/organization to accept the delivery. After receiving the declaration of withdrawal, the seller returns the price of the goods/services and, if any, the valuable documents within 10 (ten) days. The seller receives the goods/services returned within 20 (twenty) days. With justifiable reasons, the seller may supply goods of equal quality and price to the buyer before the performance period in the contract. If the seller thinks that the performance of the goods/services has become impossible, he/she informs the buyer before the performance period of the contract ends. The paid price and, if any, documents are refunded within 10 (ten) days. Defective goods/services that are sold with a warranty certificate or not, can be sent to the seller for necessary repair within the warranty conditions, and in this case, the delivery expenses are covered by the seller.
ARTICLE 4 - DECLARATIONS AND COMMITMENTS OF THE BUYER:
The buyer will inspect the goods/services subject to the contract before accepting the delivery and will not accept damaged and defective goods/services, such as being crushed, broken, torn packaging, etc., from the cargo company. The delivered goods/services will be considered undamaged and sound. The obligation to protect the goods/services carefully after delivery belongs to the buyer. If the right of withdrawal will be exercised, the goods/services should not be used. The invoice should be returned. If, after the delivery of the goods/services, the related bank or financial institution does not pay the price of the goods/services to the seller due to the unauthorized use of the buyer’s credit card by unauthorized persons for illegal reasons, which is not caused by the buyer’s fault, the buyer will return the price of the goods/services to the seller.
ARTICLE 5 - DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE AND METHOD OF DELIVERY
The goods/services have been delivered to the person designated to receive the delivery at the delivery address specified on the invoice that the buyer has requested the delivery to be made to.
ARTICLE 6 - DELIVERY COSTS AND PERFORMANCE
Delivery costs are the responsibility of the buyer. If the seller has stated on the website that they will cover the delivery cost for those who make a purchase above the advertised amount or provide free delivery as part of a campaign, the delivery cost will be borne by the seller. Delivery will be made as soon as stock is available and the purchase price is credited to the seller’s account. The seller delivers the goods/services within 30 (thirty) days from the order and reserves the right to extend this period by an additional 10 (ten) days in writing. If the purchase price of the goods/services is not paid for any reason or is canceled in the bank records, the seller will be considered to have been released from the obligation to deliver the goods/services.
ARTICLE 7 - SPECIFICATIONS OF THE GOODS/SERVICES SUBJECT TO THE CONTRACT
The type and nature, quantity, brand/model, color, and the total sales price including all taxes of the goods/services subject to the contract are as specified on the product/service information page on the website www.flowersinantalya.com, and as stated on the invoice, which is an integral part of this agreement.
ARTICLE 8 - CASH PRICE OF THE GOODS/SERVICES
The cash price of the goods/services is available in the sample invoice sent at the end of the order or in the invoice sent to the customer along with the product.
ARTICLE 9 - DEFERRED PRICE
The price of the goods/services based on the payment term is available in the sample invoice sent at the end of the order or in the invoice sent to the customer along with the product.
ARTICLE 10 - INTEREST
The interest rate will be determined by the Republic of Turkey Government annually and cannot exceed 30% in any case. The buyer is responsible for any interest charges incurred by their bank.
ARTICLE 11 - DOWN PAYMENT AMOUNT
The down payment amount for the goods/services is available in the sample invoice sent at the end of the order or in the invoice sent to the customer along with the product.
ARTICLE 12 - PAYMENT PLAN
If the buyer makes a purchase with a credit card and chooses an installment plan on the website, the selected installment plan will be valid. In the installment process, the relevant provisions of the contract signed between the buyer and the card issuing bank shall apply. The payment due date for credit card payments is determined by the agreement between the bank and the buyer. The buyer can also track the number of installments and payments from the account statement sent by the bank.
ARTICLE 13 - RIGHT OF WITHDRAWAL
The buyer has the right of withdrawal if the product/service subject to the contract has not started to be prepared. As the products are prepared specifically for the buyer, there is no return process.
ARTICLE 14 - DEFAULT AND LEGAL CONSEQUENCES
If the buyer defaults on transactions made with a credit card, they will be liable to pay interest and be responsible to the card issuing bank according to the credit card agreement between them. In this case, the relevant bank can resort to legal action and may demand the expenses and attorney fees incurred from the buyer. In any case, the buyer agrees to pay for the damages and losses incurred by the seller due to the buyer’s delayed payment.
ARTICLE 15 - AUTHORIZED COURT
In case of any disputes arising from this contract, Consumer Arbitration Committees up to the value announced by the Ministry of Industry and Trade, Consumer Courts for the value above the announced value, and Civil Courts of First Instance in places where they cannot be found are authorized.
ARTICLE 16 - CONTRACT DATE
This contract, prepared by the seller, has been accepted online by the buyer placing the order.
